These General Terms and Conditions of Sale (GTC) define the rights and obligations of NTITY.IO (hereinafter "the Seller") and the user (hereinafter "the Buyer") with respect to the purchase of: Utility tokens via the ntity.io platform, Unique digital certificates issued and transferred on the blockchain. Any use of the platform implies unconditional acceptance of these GTC.
2.1 Utility Tokens: Utility tokens are transferred to the blockchain address provided by the Buyer. They do not constitute currency and their value is highly volatile. 2.2 Digital Certificates: Certificates represent unique tokens recorded on a blockchain. They may confer digital ownership proof or access to a specific service, product, or right as described at the time of purchase. NTITY.IO does not guarantee the liquidity, value, or negotiability of such certificates.
The Buyer expressly acknowledges that: any validated transaction is final and irreversible; no refund, return, or exchange is possible; the accuracy of the information provided (wallet address, network choice, compatibility) is the Buyer's sole responsibility; in case of error, loss of private keys, compromised access, or technical failure beyond NTITY.IO's control, NTITY.IO cannot be held liable.
Prices are displayed in Swiss francs (CHF) or any other indicated currency. Payments can be made by credit card, bank transfer, cryptocurrency, or any other means accepted by NTITY.IO. The applicable cryptocurrency conversion rate is that in effect at the exact time of validation. Service and network fees may apply and are communicated beforehand. NTITY.IO reserves the right to suspend or refuse any payment deemed suspicious or non-compliant.
The Buyer declares and guarantees that they are of legal age and legally competent under Swiss law, that the funds used for the purchase come from legal sources and are free of any charge, that they comply with all applicable laws, in particular anti-money laundering (AML) and counter-terrorist financing (CFT) laws, that they provide accurate and verifiable information (including in case of KYC procedures), that they assume the tax obligations related to the transactions, and that they commit not to use the NTITY.IO services for fraudulent, illegal, or CGT-contrary purposes. NTITY.IO reserves the right to request any additional supporting documents and to block, suspend or cancel a transaction or an account in case of serious doubts about the compliance, legality or integrity of the operations.
The Buyer acknowledges and accepts that the value of tokens and certificates is extremely volatile, that the purchase carries a risk of partial or total loss, that NTITY.IO offers no financial, tax, or legal advice, and that the use of digital tokens relies on decentralized networks whose operation can be unpredictable and experimental. The Buyer acts at their own risk.
In accordance with Swiss consumer law, financial services and personalized digital goods are excluded from the right of withdrawal. Therefore, no withdrawal period or refund applies.
NTITY.IO shall not be held liable for loss, theft, or compromise of digital tokens after their transfer to the provided address, input errors by the Buyer (address, network, compatibility, etc.), failures, congestion, or interruptions of blockchain networks or third parties, fluctuations in token prices or certificate values, fraudulent or unauthorized use of the Buyer's account. NTITY.IO's liability, if any, shall be strictly limited to the amount of the disputed transaction, excluding any indirect or immaterial loss.
NTITY.IO reserves the right, at its sole discretion and without prior notice, to suspend or restrict the Buyer's access to the platform, to terminate their account, and to cancel transactions in case of non-compliance with these GTC, suspicion of fraud, violation of applicable laws, or legal or regulatory risk.
These GTC are governed by Swiss law. Any dispute shall be submitted to the exclusive jurisdiction of the courts of the canton of Geneva, subject to a mandatory prior attempt at mediation.
For any questions or complaints, the Buyer may contact NTITY.IO at the following address: support@ntity.io